Communication is hard. Every individual experiences the world differently. What our senses tell us gets processed through our beliefs, biases, judgements, understanding and egos well before eventually ending up at a place where we can respond to them. These filters have been created by our past experiences and re-enforced over time until they are habits that we don’t even have to think about. It’s a wonder our reaction times aren’t slower.
So next time you see two people reacting to the same event in completely different ways remember they’re both doing the best they can with the information they have and the filters that have grown habitual. Take a moment and reflect on what other perspectives you could take and what filters you have in place.